Customisable IP PBX
Based on FreePBX

PBXact is based on FreePBX and driven by the innovation of a very large community of developers who are committed to delivering the best features for every application. 

The PBXact phone system is designed for advanced deployments where the installation environment requires complex configuration and customisation.  

PBXact is commercially supported by Sangoma’s in-house support staff, and its software is tightly controlled by Sangoma engineers – ensuring customers with the best performance available.

Key Features and Benefits

Advanced Recovery
PBXact maintains voice availability even during a server failure scenario, affordably satisfying one of the most critical requirements for today’s voice communications businesses.
Contact Center
Advanced built-in contact center features designed to help SMEs take care of their customers, improve operations, and increase their bottom line.

PBXact provides administrators and developers with access to the software in order to integrate with third party applications.


PBXact includes most of the basic and enhanced featured designed for SMBs.  

Commercially Supported

PBXact is fully supported by Sangoma’s developers and support staff.


With PBXact, Sangoma IP phones automatically configure through Zero-Touch provisioning and built-in advanced phone applications. 

Flexible User Interface

PBXact utilizes a flexible web-based GUI, which prevents vendor-locking you into using proprietary endpoints.

Add-on Features

PBXact is connected to a self-serve online store, allowing you to install enhancements as your business grows.

PBX Flexibility

Desktop and Mobile Collaboration Clients

PBXact delivers feature rich desktop and mobile clients which unifies the user experience with video calling, chat, voicemail, presence control and screen-sharing capabilities. Whether you are on the road, working in the office or remote, on whatever device, you will always stay connected.

PBXact Software

If you already have your own hardware or want to install PBXact on a virtual machine, you can install PBXact Software. It is the exact same software used on PBXact appliances. 

If you need more users we offer user bundles to provide you with the best value.

PBXact Hardware

PBXact is available in various appliance platforms, which are certified by Sangoma quality assurance team to exceed performance demands. 

All Sangoma hardware carries a one year warranty with options to extend.

Microsoft Teams Integration For Sangoma UC​

Switchvox / PBXact advanced telephony and contact centre capabilities to Microsoft Teams.

Natively integrate Switchvox or PBXact to MS Teams; available for cloud, on-site, and hybrid deployments. Benefit from the UC capabilities and greater call control of Switchvox / PBXact.