Scribe AI Transcription Services

Scribe provides transcription services for Sangoma UC solutions (Switchvox, PBXact, FreePBX), designed to enhance your communication capabilities through powerful transcription services.

Harnessing advanced speech recognition technology, Scribe seamlessly integrates into your existing system, allowing you to easily extract valuable insights from your audio files. Get instant transcripts, summaries, and call sentiment analysis from your call recordings and voicemails.

Scribe Features

Speech-to-Text Transcription

Automatically transcribe all recorded calls and voicemails, providing written records of every interaction for easy reference.

Call Summarisation

Receive concise text summaries from the generated transcriptions, enabling quick reviews of key points without replaying entire recordings.

AI-Driven Sentiment Analysis

Analyse call and voicemail transcripts to assess customer sentiment, delivering valuable insights to enhance the customer experience and improve interactions.

Scribe Key Benefits

Effortless Integration

Scribe minimises configuration complexity, allowing users to transcribe audio content for individuals and groups.

Cost Analysis Insights

Scribe analyses the average and total duration of audio files and voicemails from the previous month, empowering users to predict costs associated with transcription services based on current system usage.

Accessibility on Demand

Enjoy easy access to transcripts whenever you need them, ensuring important information is always at your fingertips.

Data Security Compliance

Scribe maintains high standards of data security and privacy compliance, giving you peace of mind.

Scribe for Switchvox Pricing

Scribe 1,000 minutes packs – monthly cost per pack	£19.22
Usage per minute over monthly pack(s) allowance*	£0.03

*Scribe minutes will be charged at usage cost once pack(s) minutes all used

Scribe for PBXact & FreePBX Pricing

Scribe 1,000 minutes packs – monthly cost per pack*	£19.22
1,000 top-up minutes packs**	£30.76

* Scribe will stop working when base and top-up minutes all used
**Top-up minutes expire after 3 months

Webinar Recording: "AI Transcription Superpowers with Scribe for FreePBX & PBXact"

Discover how Scribe, the innovative AI-powered commercial module for FreePBX and PBXact, can level up your call analytics.

Leverage Scribe’s powerful speech-to-text transcription to effortlessly convert audio files into written records.
Get concise summaries from transcriptions with the call summarisation
Evaluate your customers’ true feelings using Scribe’s sentiment analysis