Turn every conversation into business intelligence

Scribe provides transcription services for Sangoma UC solutions (Switchvox, PBXact, FreePBX), designed to enhance your communication capabilities through powerful transcription services.

Harnessing advanced speech recognition technology, Scribe seamlessly integrates into your existing system, allowing you to easily extract valuable insights from your audio files. Get instant transcripts, summaries, and call sentiment analysis from your call recordings and voicemails.

Your conversations are too valuable to ignore

Every day, your teams handle critical conversations:

  • Customer support calls
  • Sales discussions
  • Internal collaboration
  • Voicemail messages

Those conversations contain important information. Most recordings are never reviewed because it takes too much time. So details get missed, and your team relies on memory instead of facts.

From conversation to insight in seconds

Capture what matters, analyse it instantly, and act faster, without listening to hours of recordings.

Capture

Calls and voicemails are recorded as part of your normal operations.

Analyse

Scribe uses advanced AI to convert speech to searchable text, generate concise summaries, and detect the customer’s feelings during the call. (Positive, Neutral, or Negative)

Act

Teams can respond faster and smarter by searching transcripts, filter, jumping to key moments in playback mode, and downloading audio.

Scribe Key Benefits

Effortless Integration

Scribe minimises configuration complexity, allowing users to transcribe audio content for individuals and groups.

Cost Analysis Insights

Scribe analyses the average and total duration of audio files and voicemails from the previous month, empowering users to predict costs associated with transcription services based on current system usage.

Accessibility on Demand

Enjoy easy access to transcripts whenever you need them, ensuring important information is always at your fingertips.

Data Security Compliance
Scribe maintains high standards of data security and privacy compliance, giving you peace of mind.

Scribe for Switchvox Pricing

NB: To purchase Scribe for Switchvox in North America please Click Here

Scribe 1,000 minutes packs – monthly cost per pack £19.22
Usage per minute over monthly pack(s) allowance* £0.03

*Scribe minutes will be charged at usage cost once pack(s) minutes all used

Scribe for PBXact & FreePBX Pricing

Scribe 1,000 minutes packs – monthly cost per pack* £19.22
1,000 top-up minutes packs** £30.76

* Scribe will stop working when base and top-up minutes all used
**Top-up minutes expire after 3 months

Webinar Recording: "AI Transcription Superpowers with Scribe for Switchvox"

Discover how Scribe, the innovative AI-powered commercial module for Switchvox (Cloud, aaS, on-prem), can level up your call analytics.

Webinar Recording: "AI Transcription Superpowers with Scribe for FreePBX & PBXact"

Discover how Scribe, the innovative AI-powered commercial module for FreePBX and PBXact, can level up your call analytics.
  • Leverage Scribe’s powerful speech-to-text transcription to effortlessly convert audio files into written records.
  • Get concise summaries from transcriptions with the call summarisation
  • Evaluate your customers’ true feelings using Scribe’s sentiment analysis

See the full story behind every call

Your business conversations contain valuable intelligence.
Sangoma Scribe ensures you never miss it.