In today’s fast-paced business environment, downtime is not an option. Sangoma FailSafe combines the flexibility of the cloud with the rock-solid reliability of an on-premise solution, ensuring your business stays connected, no matter what happens. Built upon our industry-leading Switchvox platform, FailSafe is the ultimate solution for organisations that require continuous uptime, seamless internal communication, and advanced feature sets without compromise.
Sangoma has pioneered a unique hybrid cloud architecture that bridges the gap between cloud scalability and on-premise stability. By leveraging on-premise edge hardware alongside our powerful cloud infrastructure, FailSafe provides built-in business continuity, protecting your operations against internet failures, local network issues, and broader outages.
| Feature | How It Protects Your Business |
|---|---|
| Unique Cloud Resilience | Failover between geographically dispersed data centers ensures internal and external calls continue, even during a cloud outage. |
| On-Premise Backup | Keep internal communications active by failing over to on-premise hardware if your local internet connection drops. |
| Optimised Network | Intelligent routing nodes and secure data centers ensure every call is fast, high-quality, and automatically re-routed during network instability. |
| End-to-End Continuity | Built-in monitoring and disaster recovery prevent downtime, helping you meet local health, safety, and insurance compliance requirements. |
| Multi-location Flexibility | Operate across one or many sites as a single, unified system with seamless extension dialing, transfers, and queues. |
| Advanced UC Features | Built-in access to the full, comprehensive suite of Switchvox UC features—capabilities that are often charged as expensive add-ons elsewhere. |
FailSafe is ideal for businesses that demand cloud communication capabilities but cannot afford the risks associated with total reliance on an internet connection. Whether you are managing a single office or complex, multi-site operations, this system provides the resilience needed to keep your team and your customers connected.
