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Combines cloud mobility and centralised management with on-site call control and survivability, delivering 99.999% uptime so your business stays connected, even when the internet doesn’t.
Manage users, features, and locations from the cloud while enabling workforce mobility across sites and devices. Easily scale as your business grows, without re-architecting your phone system.
Deliver consistent call quality with local Quality of Service (QoS) controls and customised phone features.
Pure cloud phone systems rely entirely on internet connectivity, when the connection drops, so do your calls. Traditional on-premises systems offer reliability, but often at the expense of flexibility, mobility, and centralised management.
Many businesses don’t fit neatly into either model.
Unlimited calling backed by Sangoma’s 99.999% uptime.
1:1 or group messaging, SMS, channels, and file sharing.
Start HD video meetings instantly from any conversation.
Combines cloud services with on-prem systems, letting you keep sensitive workloads local while leveraging cloud scalability. Ideal when you need flexibility without giving up control.
A cloud-based business phone system that provides enterprise-grade calling features without requiring on-premise PBX hardware. It enables flexible, remote call management while reducing costs and simplifying administration.
Deployed entirely within your own data center or environment, giving maximum control over data, security, and compliance. Best for organisations with strict regulatory or latency requirements.
The biggest advantage of Hybrid UCaaS is local survivability. If your internet connection or cloud services go down, your business can still operate using the local, on-premises system. You don’t lose communication because the on-site system keeps everything running smoothly.
Yes, Sangoma’s hybrid UCaaS solution can be customised to meet specific business needs. We offer features like custom CRM integrations and Microsoft Teams integration, allowing businesses to tailor the system to their unique requirements.
Yes, hybrid UCaaS can be more cost-effective than both fully cloud-based and on-premises solutions. It reduces the need for expensive on-site hardware and maintenance, while still allowing you to leverage cloud scalability and flexibility. This hybrid approach means you can avoid the high upfront costs of an entirely on-premises system and the ongoing costs of fully relying on cloud infrastructure, while still benefiting from both.
Hybrid UCaaS guarantees uninterrupted communications by combining the local reliability of on-premises systems with the redundancy and scalability of the cloud. With 99.999% uptime and multiple failover options, if one system fails, the other seamlessly takes over, ensuring continuous operations and minimal disruption to your business-critical communications.
Find flexible and tailored plans so you never pay more than you need to, whatever the size of your business.
